Contact information
TIMELESS XI
Contact Information
Get In Touch
We love hearing from our community! Whether you have a question about an order, want to know when we go live next, or just want to connect — we are here for you. Reach out through any of the channels below and we will get back to you as soon as possible.
Email Us
For order inquiries, policy questions, or any other support needs:
- Email: timelessxillc@gmail.com
- Response Time: Within 24-48 business hours
TikTok
Follow us on TikTok for live auctions, new drops, and exclusive deals. DM us directly for quick questions:
- TikTok: @timelessxi
- Link: tiktok.com/@timelessxi
Stay up to date with our latest products, restocks, and behind the scenes content. Send us a DM on Instagram anytime:
- Instagram: @timeless.xi
- Link: instagram.com/timeless.xi
Whatnot
Catch us live on Whatnot for auctions, exclusive drops, and great deals. Follow us so you never miss a stream:
- Whatnot: @timelessxi
- Link: whatnot.com/user/timelessxi
A Note on Response Times
We do our best to respond to all messages promptly. Here is what to expect:
- Email — 24 to 48 business hours
- TikTok DM — typically same day during business hours
- Instagram DM — typically same day during business hours
- Whatnot DM — typically same day during business hours
For order-related issues, email is always the fastest way to get a resolution as it allows us to pull up your order details quickly.
Timeless XI LLC — Connecting with our community one drop at a time.